Workshop Materials

2018 National Conference (Baltimore, MD)

Conference Theme

"Lead with Courage, Follow with Faith" (Click here for conference summary)

Keynote Presentations

Workshop Presentations

Sharing Leadership: How Your Board Can Fuel New Levels of Success, by John Bradley, Founder, Broadfield Insight

A board (governing, advisory, or of limited jurisdiction) holds great potential for advancing the mission of faith-based volunteer programs. But, often, the potential goes unrealized. In this workshop, we explore the importance of sharing leadership with the board, the challenges inherent in doing so, and a framework for building a board that can fuel the organization’s success and sustainability. It is the courageous Executive Director that embraces the challenges of creating a fully engaged board and welcomes the tensions of shared leadership. The reward for such courageous leadership is a board that can impact the organization in otherwise unattainable ways.

Addressing LGBTQ Issues with Courage and Faith, by Francis DeBernardo, Executive Director & Robert Shine, Associate Director, New Ways Ministry

LGBTQ issues come up in all areas of volunteer programs: recruitment, admissions, placement, ministry, and communal living. How can volunteer programs provide an authentic welcome to LGBTQ people on all these levels? We will present theological and pastoral developments in the area of sexuality and gender identity so that program leaders and volunteers can authentically and confidently approach LGBTQ situations and persons. An interactive exercise will help participants examine how they can respond with welcome, courage, and faith when questions of sexuality and gender identity arise. Click here to view Handout 1 & Handout 2.

Into the Deep – Discovering Self and Others Through Service, by Dr. Donald R. McCrabb, Executive Director & Colleague, United States Catholic Mission Association (USCMA)

What attracts young people to service? They want to know what they will give and what they will receive through the experience of service. In this workshop, we will explore what young adults are looking for, the languages of young adulthood, and how to frame the same message in different languages. Click here for accompanying video clip.

Strengthening Leadership Development Opportunities Throughout the Volunteer Experience, by Rabbi Justus N. Baird, Dean, Auburn Seminary - Justice Ministry Education (JME)

This conversational session will help us learn how the volunteer experience presents unique opportunities for personal growth and leadership training. Rooted in the “action / reflection / action” model of the Justice Ministry Education (JME) learning community, Justus will share about the five core values of JME - Faith-rootedness; The practice of justice work; Role discernment and knowledge of self; Self-care and communal care; and Accountability and relationship building. Click here to view Handout.

Recruiting & Relationship Building Strategies, by Matt Aujero, Campus Minister at the Catholic Student Center, University of Maryland & Jake DeMarais, Campus Minister, Lewis University

How can you be a key person/ministry that a campus ministry staff and students will remember? Two campus ministers will walk you through the following methods of helping you make an impact: Volunteer fairs and best tabling practices; Tips for connecting with campus minister(s) (hint: we’re your strongest advocate in referring back to your program); Effective follow-up with students still two or three years away from graduating; Outside-the-box events (ex. conducting pizza nights, one-on-one interview sessions, one-on-one lunch outings with campus ministers, AND frequent, informal “virtual” fairs for 3-5 orgs throughout the year – with food!; Researching the demographic and hearts of students so we can customize our ask; Praying before, during and after tabling; AND what University of Maryland & Lewis University look for in a good program (based on what our students and alumni tell us).

Self-Care and Service: Modeling Good Self-Care for Staff, by Kathy Galleher, Ph.D., Licensed Psychologist

Nonprofits are notoriously understaffed and underfunded. This too often causes senior staff and managers to overwork and ignore good self-care. Not only is this detrimental to their health and well-being – as well as leading to burnout – but it provides a poor model for volunteers and supervisees, contributing to retention problems. This workshop will address the reality of our stressful work, how the seemingly never-ending needs of our clients affect us, and offer realistic tools and strategies for better self-care. Participants will learn strategies such as the art of single-tasking for stress reduction, and will develop their own self-care plan. Click here to view Handout.

Supporting Volunteers during #MeToo, by Bridget Barry, Former Jesuit Volunteer and Rockhurst University Graduate Student

This workshop session will educate participants about the #MeToo Movement and sexual harassment in the workplace. We will address the complexities of sexual harassment of social service providers. We’ll also address the need for conversation with volunteers and the work around restorative conversation for female volunteers who experience sexual harassment. We’ll discuss how to respond to a volunteer that says #MeToo (specifically in regards to harassment at their placement site). Click here to view Handout.

Using Great Graphic Design to Lead with Clarity, by Christy Batta, Founder, Christy Batta Design

This workshop will address common pitfalls and challenges nonprofit leaders face when designing materials to promote their good work and how to avoid them by establishing a clear direction for your visuals. We will look at examples of how setting intentions and parameters using tools such as mood boards will help you make visual decisions with clarity. We will also work together on an activity to define the brand personalities that our visuals should reflect. Click here to view Handout.

Creating Space: How Affinity Groups Can Support Volunteers and Influence Organizational Change, by Katie Mulembe, Catholic Volunteer Network; Dominique Troy, Jesuit Volunteer Corps; Lydia Kim, Young Adult Volunteers PC-USA; and Kelsey Kauffman, Lutheran Volunteer Corps

Affinity groups and caucusing can be very powerful tools in increasing your program’s commitment to diversity and anti-oppression work. During this session, staff members from Young Adult Volunteers-PCUSA, Jesuit Volunteer Corps and Lutheran Volunteer Corps will share about their experiences incorporating various identity groups into their service year. Participants will gain practical advice on how to implement these strategies into their own volunteer programs. Click here for a list of common terms used during this workshop, and the article "Why People of Color Need Spaces Without White People."

Creating Spiritual Safe Places for Young Adults with Various Spiritual Backgrounds, by Kimberly Williams Malone, Director of Improving Lives with the Bergen Volunteer Center

For faith-based volunteer programs it can be difficult to navigate creating a safe space for spiritual growth among volunteers who are in the midst of such different spiritual journeys. Some volunteers come quite confident and drawn to the mission, while other volunteers come from different faith backgrounds or are quite unsure of what they believe. This workshop offers encouragement, tips, tools, language, and advice for all who work with young adults trying to figure out how to extend hospitality to volunteers who are in various places spiritually. Click here for video clip.

Creating a Strategic Fundraising Plan, by Sr. Georgette Lehmuth, President/CEO, National Catholic Development Center (NCDC)

In this workshop, Sr. Georgette Lehmuth, will show you how to create a more effective, more dynamic, strategic fundraising plan. You’ll learn: The right way to evaluate past programs; How to identify and set short-term action plans that lead to quantifiable long term goals; How, even in these days of random cuts and uncertain economic environments, you can chart your organization’s future with a sustainable business model. The session includes free tools and handouts that will help your organization lay a solid foundation for growth. From SWOT analyses…to program productivity rankings…to making the most of the internal and external resources you need to capitalize on opportunities…Creating a Strategic Fundraising Plan is your step-by-step guide to better and more sustainable fundraising.

2017 National Conference (St. Louis, MO)

Conference Theme

"Gateways to Healing: Practicing Compassion & Reconciliation" (Click here for conference summary)

Workshop Presentations

Immersion Experiences and Social Responsibility: Cultivating Development, Measuring Impact, by Bryan Sokol, Director, Saint Louis University’s Center for Service and Community Engagement

Many universities offer immersive educational experiences to provide students with direct, hands-on learning opportunities to promote civic engagement and cultivate social responsibility. This presentation and workshop focuses on changes in college students’ civic, social justice, and diversity attitudes, comparing (1) immersion experiences to a matched group of students involved in other university programs, (2) pre-to-post assessment of the impact of immersion experiences, and (3) cohort differences regarding the stability of attitudinal change over time. We will discuss ways to prepare and follow-up with students to maximize the growth potential of immersion experiences, as well as strategies for measuring the impact and success of immersion programs. Click here to view handout.

Culture of Mission and Philanthrophy, by Sr. Georgette Lehmuth, President/CEO, National Catholic Development Center

Come and discover how mission informs our philanthropic relationships! Our donors never cease to amaze and astound us with their generosity. We ask people to give because someone, at some time in our life, asked us to give. We ask people to give because we are convinced our mission is worth their support. We help our donors fulfill the deepest desires of the heart to love God and neighbor as one’s self. Our ministry is first and foremost about relationships. It is about being of one heart and one mind. It is our relationship to God, to the mission of Jesus and to all our brothers and sisters. It is an invitation to be and build communities of faith, hope and love. Jesus taught us that we cannot do it alone. Our donors and all of us need communities of acceptance and support and place to find our common voice.

The Mentor’s Way: Eight Rules for Bringing Out the Best in Others, by Rik Nemanick, Ph.D, Co-founder and Principal Consultant, The Leadership Effect

Based on the speaker’s book of the same name, The Mentor’s Way is an engaging workshop that helps leaders be mentors. Participants will explore the rules of mentoring that help them form meaningful and powerful partnerships that promote growth and learning for their protégés. They will learn that the best mentors “Lead by Following”, empowering their protégés to drive the partnership and “Balance Empathy and Action” to work through difficult problems.

Peace Circles and Restorative Justice, by Deirdre Kleist, Former Amate House Staff

Peace Circles are gaining international recognition as effective tools in the work of restorative justice. While most often thought of as a means for addressing issues of serious conflict, peace circles can actually be used in many different contexts to facilitate open, candid, and respectful sharing among a diverse group of people. In this session, learn some of the basic principles of peace circles and draw on the experiences of the facilitators to see the ways in which you could incorporate this sharing process into your own service program.

Vocational Discernment, by Sr. Adrienne Kaufmann, Vocation Director, Mother of God Monastery

This workshop will explore models for mining the potential of the volunteer experience to uncover insights into personal call. To view oneself as purposefully created, and to discover the intersection point where “one’s deep gladness meets the world’s need” (Parker Palmer) is to know one’s vocation. A volunteer program can contribute a great deal toward the unfolding of a volunteer’s understanding of her/his life call. This discernment, however, does not happen automatically. With a little planning and few materials, a discernment component can be intentionally incorporated into the volunteer experience.

A Network Not of Wires but of People: Technology for Evangelization, by Monica Thom Konschnik, Catholic Apostolate Center

Technology and social media are huge parts of our culture and our world. As Catholics, we need to harness that power to bolster our work in our organizations, but in a way that is appropriate for the needs of our work. Making better use of our websites and social media presences, we can connect with potential volunteers and alumni who we may not have reached before. This session will explore the practicalities of creating and maintaining an active web presence and how to be up-to-date with technology.

Sending Volunteers Abroad – Management Considerations in the Preparation, Placement and Accompaniment of International Volunteers, by Debbie Northern, Educational and Training Program Manager, Maryknoll Lay Missioners

This workshop will review the practical aspects of managing an international volunteer program and will address issues of vetting, preparing, orienting and supporting volunteers abroad. The workshop will address: vetting during the application process, orientation for new missioners to go outside the U.S., immunizations/health insurance costs, visa processes, safety issues and emergency response, building supporting communities, ministry placements, and funding needs. Tools and worksheets will be provided for workshop participants and participants will be encouraged to share strategies they have used in their own programs. Click here for Handout 1 & Handout 2.

Evaluating Volunteer Programs for Success, by Rick Skinner, Volunteer Center, United Way of Greater St. Louis

Volunteers do amazing things for others. How do you know, though, if your volunteer program is achieving positive results? This workshop will help answer your questions related to providing a meaningful assessment and evaluation of your organization’s volunteer management program and process. Learn from the region’s leader in volunteer management as well as from each other to help determine what you need to evaluate, how to assess volunteer satisfaction and community impact so that volunteers will keep coming back for years to come. Click here to view Handout.

Creative Community Nights & Continuing Volunteer Development, by Mary Pimmel-Freeman, Director, Vincentian Mission Corps

Volunteer formation doesn’t have to be limited to orientation and retreat times. Weekly community nights provide an ideal opportunity to help volunteers grow and deepen in their understanding of program values. Inviting local speakers to enjoy community night with volunteers enriches the volunteer experience and promotes wide spread support of the volunteer program. Speakers can be drawn from a variety of places and engage volunteers on topics connecting to program values. Get ideas for building a formation program that teaches volunteers how to seamlessly incorporate program values into their daily lives…during their year of service and beyond! Click here to view Handout 1, Handout 2, & Handout 3.

Introduction to Centering Prayer, by Jim McElroy, Contemplative Outreach of St. Louis

Centering Prayer is a receptive method of silent prayer that prepares us to receive the gift of contemplative prayer, prayer in which we experience God’s presence within us, closer than breathing, closer than thinking, closer than consciousness itself. This method of prayer is both a relationship with God and a discipline to foster that relationship.

2016 National Conference (Los Angeles, CA)

Conference Theme

"Justice Matters: Bringing Good News to Light"

Workshop Presentations

Transformative Power of Trauma, by Bill and Mary Frances Jaster, Co-Directors, Colorado Vincentian Volunteers

Together we will explore responses to a variety of traumatic experiences one can encounter as a director of a volunteer program. Who is affected? How do we respond to those various communities of people? How do individuals in community process an experience differently and how can we directors help them to understand one another? What communication do we need to be aware of and with whom?

Show, Don’t Tell: Creating an Engaging Online Presence, by Elizabeth MacNeal, Communication Specialist, Mercy Volunteer Corps

Your website, blog, Facebook, Twitter, Instagram, Pinterest… how do you find enough time to keep up? Your online presence is a critical tool in engaging people in your mission. Find out how to create consistent marketing while balancing your communication between alumni, donors, and potential volunteers. This workshop will discuss the importance of implementing an online strategy, creating content to engage your audiences, and balancing your efforts among different online platforms including your website, email marketing, and social media.

Helping to Mitigate Risk: What You Need to Know About Volunteer Background Checks, by Kim Chochon, Vice President of Partnerships, Verified Volunteers

Background screening is integral to the success of a volunteer program. We’ll discuss who and when you should be screening, how to get the highest quality checks without spending a fortune, biggest screening misperceptions, and how leveraging your screening tools can make recruiting volunteers easier and less expensive.

Called to Live as Missionary Disciples, by Monica Thom Konschnik, Assistant Director of Administration, Catholic Apostolate Center

Pope Francis calls all Catholics to live as missionary disciples. How do we translate his teachings to encourage our volunteers to live out their vocations as lay missioners? This session will brainstorm ways we can provide a catechesis framework for our volunteers who are immersed in the day-to-day functions of full-time service. We will discuss best practices, highlight what we’re doing that is working, and talk about how to encourage our volunteers to dig deeper during this transformative experience of service. Click here to view Handout.

How to Build Relationships with Foundations, by Kara Lemma, Program Officer, Catholic Sisters Initiative at the Conrad N. Hilton Foundation

Have you ever hear the phrase “friend-raising before fund-raising?” In this interactive session, Kara will give you the inside track about developing effective strategies that will help you cultivate and build relationships with U.S. based foundations. Based on 15 years of experience working in both development and philanthropy, you will glean insight about what makes Foundations tick and how program officers scout promising programs like yours. Kara will also teach you the “do’s and don’ts” of proposal writing, the application
process, board approvals, and managing your grant.

Not Your Mama’s Volunteering: The Rise of Skills-Based Volunteering, by Melanie Goodyear, Executive Director, Jericho Road

Baby Boomers and Gen Xers are changing the way Americans serve their communities; both generations are interested in using their skills and making a significant impact. For many nonprofits, this can represent a shift from viewing volunteers as front-line service providers to seeing how to appropriately utilize highly skilled professional volunteers. Is your nonprofit ready to take advantage of the skills that Baby Boomers are willing to give We’ll discuss how to define your organization’s needs, and recruit and retain pro bono
help.

Understanding Your Applicants: Interviewing Best Practices, by Dr. Gerry Doran, Ph.D., Chair, Seminary Assessment Group, Catholic Psychotherapy Association

An interview can offer a variety of perspectives into the life and character of your applicant. What questions can you ask to make the most of an interview and best determine if an applicant is right for your program? Dr. Doran has worked as a diocesan psychologist consultant for 20 years and will lead a discussion of best practices for screening your applicants, identifying red flags, and making the best choices to form your community.

Preparing Volunteers for International Service, by Vicky Medley, International Volunteer Coordinator, NPH USA

Pre-service preparation is essential for helping international volunteers be successful! We define “pre-service preparation as the phase before they get on the plane and participate in their in-country orientation). In this session, learn how we assist volunteers with learning about their strengths and weaknesses regarding intercultural communication, how we frame partnership based (rather than charity based) service with Serve Smart’s Impact Abroad Toolkit, what documents volunteers sign, how we track their preparation, how we build community and share information in information packets, conference calls and over emails.

Supporting the Transition from College Student to Community Worker, by Anika Fernandez, Advisory Board Member, St. Joseph Worker Program and Program Manager, United Friends of the Children

Come learn methods to support the learning and development of recent college graduates! Leave with strategies to better understand their values, affirm their experience and build upon their leadership as a partner on their journey of adulthood and life commitment to service.

Developing Emotional Intelligence through the Volunteer Experience, by JC Montenegro, Volunteer Coordinator, Salesian Volunteer Program

How does a volunteer experience develop a young person’s emotional intelligence? This workshop will present research results and implications for how we can improve the accompaniment and leadership formation of young people who choose to serve for one or
more years.

Nonprofit Board Development for Catholic Organizations, by  Brother Michael Quirk, FSC, Ed.D., President/CEO; and Brian Page, MBA, Director of Sales and Business Development; Christian Brothers Services

There is no substitute for an informed, engaged and committed Board. Cultivating quality board members can be a challenge. This workshop will focus on the characteristics of strong board members, how to attract and recruit these individuals and have them be fundraisers and friend-raisers for your organization. Determining mission and purpose, assessing Board performance and ensuring effective organizational planning are a few of the items to be discussed. Click here to view Handout 1 & Handout 2.

Panel Discussion - Post Graduate Service Student Survey 2016