AmeriCorps Support Staff – Maternity Home

Posted on:
Program Timing: As Soon As Possible / Location: Phoenix, Arizona; Cleveland, OH
Program: Maggie's Place

The​ ​AmeriCorp​s ​Support Staff will support Maggie’s Place AmeriCorps Members in their service roles by providing consistent house coverage during weekdays, including some evenings and weekends. Support staff will take initiative in situations ranging from showing hospitality to moms and visitors, to building rapport with and supporting moms living in the homes, to responding appropriately to emergency situations. Overall they will be responsible for creating a safe, welcoming, home-like environment for the moms we serve so our moms can focus on achieving their goals.
Duties:
● Provide house coverage as scheduled at any of our 4 Valley locations (Phoenix, Glendale, Tempe, Mesa) by answering the office phone, welcoming volunteers, donors, and other visitors, offering tours, receiving/processing donations, opening or locking up the property, and responding to mom needs on site.
● Provide appropriate conflict resolution strategies and de-escalate difficult situations when needed.
● Follow all Maggie’s Place policies and procedures including responding to emergencies appropriately.
● Build rapport with both moms and AmeriCorps while on duty.
● Provide rides in Maggie’s Place vehicles for moms and babies to and from Maggie’s Place
events, classes, workshops, appointments, or job interviews as needed.
● Complete other duty-related tasks as requested by the AmeriCorps and/or the AZ Regional
Manager.
● Position is 40 hours/week.
● Position is a minimum 4 month commitment.